FAQs

Frequently Asked Questions

1. What does your website sell?

We sell casual European and American fashion including clothing, dresses, bags, shoes, and accessories from AdorHerShop.

2. How do I place an order?

To place an order from AdorHerShop, add the desired items to your shopping cart and proceed to checkout. Follow the prompts to enter your shipping and payment information.

3. Do you offer international shipping?

Yes, we ship worldwide from AdorHerShop. Please note that additional customs fees may apply for international orders.

4. What forms of payment do you accept?

We accept credit cards and PayPal at AdorHerShop.

5. How can I track my order?

Once your order has shipped from AdorHerShop, you will receive a tracking number via email. You can track your order on the carrier's website using this number.

6. What is your return policy?

We accept returns within 7 days of receipt for unworn and undamaged items with tags attached from AdorHerShop. Please see our Returns page for more information.

7. How can I contact customer support?

To contact customer support from AdorHerShop, please send an email to adorhershop@gmail.com We will respond to your inquiry within 24 hours.

8. How do I cancel my order?

To cancel your order from AdorHerShop, please send an email to adorhershop@gmail.com as soon as possible. We will do our best to cancel the order before it ships.

9. How do I change my shipping address?

To change your shipping address from AdorHerShop, please send an email to adorhershop@gmail.com as soon as possible. We will do our best to update the shipping address before the order ships.

10. Do you offer gift cards?

Yes, we offer gift cards in various denominations from AdorHerShop. Please see our Gift Cards page for more information.